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Privacy policy – RGPD

Last update: April 2025

The General Data Protection Regulation (GDPR – EU Regulation 2016/679 of April 27, 2016) came into force on May 25, 2018 in all member states of the European Union. As a regulation, it is directly applicable in every country without transposition.

At EIHF Isofroid, the confidentiality and protection of your personal data is a priority. We are committed to strict compliance with current legislation, and to complete transparency.

Collected data

Within the framework of our commercial activities and our online contact or quote request forms, we may collect the following information:

First and last name

Job title, professional title

Business e-mail address

Business telephone number

Company name and address

Language of communication

Exchange history (emails, quotes, etc.)

This data is strictly limited to what is necessary to manage your request and the commercial relationship.

Purpose of processing

Your data is collected for the following purposes:

Processing your requests (quotes, information, support, contact)

Targeted business communications

Customer care and relationship management

Sending newsletters if you have given your consent

Statistical analysis of site usage (if you accept cookies)

Consent

When you fill in a form on our site, you must expressly agree to the use of your personal data in connection with your request.

A checkbox is present for this purpose, not pre-checked, in accordance with RGPD requirements.

Example:
[ ] I agree that my data may be used by EIHF Isofroid to respond to my request, in accordance with the privacy policy.

Shelf life

Your personal data is stored :

For a maximum of 3 years after the last contact from you

Or in accordance with mandatory legal periods, as part of the contractual or commercial relationship

Your rights

In accordance with the regulations, you have the following rights with regard to your personal data:

  • Right of access
  • Right of rectification
  • Right to object
  • Right to erasure
  • Right to restrict processing
  • Right to portability

You can exercise your rights at any time by contacting us at :
contact@eihf-isofroid.eu

Data security

We implement strict technical and organizational measures to guarantee the security of your data (protection against unauthorized access, loss, destruction or disclosure).

No data is sold or passed on to third parties for commercial purposes.

Accommodation and transfers

The data we collect is hosted within the European Union. If certain tools or service providers involve processing outside the EU, we ensure that they offer a compliant level of protection (standard contractual clauses, adequacy decision, etc.).

Cookies

Our site may use cookies for the following purposes:

Statistics (Google Analytics or equivalent)

Functional (saving your preferences)

Marketing (if applicable, with your consent)

On your first visit, a banner allows you to accept, refuse or configure these cookies. You can change your preferences at any time via the “Manage my cookies” tab at the bottom of the page.

Unsubscribe

Every e-mail we send contains a link to unsubscribe or manage your preferences. You can opt out of receiving communications from us at any time.

Contact

If you have any questions about this privacy policy or the processing of your data, you can write to us at :
EIHF Isofroid
ZAC du Grand Pré – 69490 Sarcey
Email : contact@eihf-isofroid.eu

The EIHF Isofroid team
Listening to you, with complete transparency and respect for your rights.